Refund policy
If you are not fully satisfied with your order, please get in touch with us via email at info@confettimill.com, so that we can discuss how to make it right for you. At Atelier Confetti Mill, we are always very attentive to our clients' comments and we know the value of keeping objects that you love and that are both functional and beautiful.
Please note that we are doing our best to show you the colours in their true form, however due to monitor differences, actual colours may vary slightly from what you see online. We encourage you purchasing linen fabric samples if in doubt.
Unfortunately, we do not issue refunds due to the transaction and handling fees we cover to prepare your order. If there is any problem with the items purchased or an error from our side, we will offer you an exchange or store credit in return. If the reason for your return does not concern a production or handling error, then please note that a fee of 10% will be deducted from your store credit.
If you are shipping an item over $75, you should consider using a trackable shipping service and purchasing shipping insurance.